Privacy Policy

01Data We Collect

• Account information — name, email, phone number
• Payment details — M-PESA phone number for payouts
• Order data — shipping addresses, purchase history
• Design data — artwork and canvas projects you create
• Usage data — pages visited, device info, IP address

02How We Use Your Data

• Process and fulfill orders
• Send payouts to creators via M-PESA
• Communicate order updates via SMS
• Improve our platform and user experience
• Prevent fraud and ensure platform security

03M-PESA Data

We collect your M-PESA phone number solely for processing payments and creator payouts. M-PESA transaction data is processed through Safaricom's Daraja API and IntaSend. We do not store your M-PESA PIN or access your M-PESA account beyond the specific transactions you authorize.

04Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our platform is used. You can disable non-essential cookies in your browser settings.

05Data Sharing

We share data only with service providers necessary to operate the platform: payment processors (Safaricom M-PESA, IntaSend), SMS providers (Africa's Talking), and shipping partners. We never sell your personal data.

06Your Rights

• Access — request a copy of your personal data
• Correction — update inaccurate personal data
• Deletion — request deletion of your account and data
• Portability — export your designs and order history

07Contact

For privacy-related questions, email us at privacy@printisha.co.